The personal contact to the project families is very important to “Niños en Xela”, because only if the families support and take part in the project’s matters, long-term success is guaranteed or even possible.
The project’s employees visit the families on a regular basis in their homes in order to be able to learn about their situation and needs. If a child is accepted into the project, the parents sign a contract and commit to taking on responsibility. This is because only if the family support’s the project matters we can help in a constructive way. On a regular basis we organize family or parents’ reunions in the office, during which current issues and concerns are addressed.